Shipping policy
Shipping Policy
Processing Time All products are made to order. Please allow 2–5 business days for your order to be produced and prepared for shipment. Orders are not processed on weekends or holidays.
Domestic Shipping (Canada) Once fulfilled, Canadian orders typically arrive within 5–10 business days depending on your location. Shipping rates are calculated at checkout based on your order and destination.
International Shipping (United States & Beyond) International orders typically arrive within 7–15 business days after fulfillment. Please note that customers are responsible for any customs duties, import taxes, or fees charged by their country upon delivery. These charges are not included in your order total and are non-refundable.
Order Tracking Once your order has shipped, you will receive a confirmation email with tracking information. Please allow 24–48 hours for tracking details to update.
Delays & Lost Packages We are not responsible for delays caused by carriers, customs, or circumstances outside our control. If your package appears lost, please contact us at [your contact email] and we will do our best to assist you.
Contact Us For any shipping-related questions, reach out to us through our website demonsinthepast.com